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Terms of Service

Effective Date: May 30, 2026

These Terms of Service ("Terms") are a binding agreement between you and Lumivate LLC ("Lumivate," "we," "us," or "our") and govern your access to and use of the website at lumivate.ai and our related services, including our online courses, the Lumivate IDE extensions for Visual Studio and Visual Studio Code, the SQL practice portal, AI virtual tutoring, and live group coaching sessions (collectively, the "Service"). Please also review our Privacy Policy, which explains how we handle your information.

1. Acceptance of These Terms

By creating an account, subscribing to, or otherwise using the Service, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.

2. Eligibility and Children

The Service is not intended for and may not be used by children under the age of 13. By using the Service, you represent that you are at least 13 years old. If you are under the age of majority in your jurisdiction (typically 18), you may use the Service only with the involvement and consent of a parent or legal guardian who agrees to be bound by these Terms.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without any required parental consent, we may delete the account and the associated information.

3. The Service

Lumivate provides an online learning platform for software development, which may include video and written course content, interactive coding exercises, the Lumivate IDE extensions, a SQL practice portal, AI-assisted tutoring, and live group coaching. We may add, change, suspend, or discontinue features of the Service at any time.

Some features may be experimental, offered as a beta or preview, or provided without support or availability commitments. We may modify or withdraw such features at any time.

4. Your Account

You must provide accurate and complete information when registering and keep it up to date. Account creation and login are handled through our authentication provider. You are responsible for safeguarding your credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

5. Subscriptions, Billing, and Refunds

Certain parts of the Service require a paid subscription. Payments are processed by our third-party payment processor; we do not store your full payment card details. Before you complete a purchase, we will disclose the subscription price, billing frequency, renewal terms, and how to cancel. By subscribing, you authorize us and our payment processor to charge the applicable fees to your selected payment method.

Some subscriptions may include a free trial. Unless you cancel before the trial ends, your paid subscription will begin automatically and the applicable fee will be charged. Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date. You can cancel at any time through your account, or by contacting us at [email protected]; cancellation takes effect at the end of the current billing period, and you will retain access until then.

Except where required by law or expressly stated in a separate written policy, we do not provide refunds or credits for partially used billing periods, missed cancellation deadlines, unused features, or failure to use the Service. We may change our prices on a prospective basis with notice.

You are responsible for all applicable taxes. If a payment fails, we may retry the charge, suspend access, or terminate your subscription. If you initiate a chargeback or payment dispute, we may suspend your access while the dispute is pending.

6. Acceptable Use

You agree not to:

  • Share, resell, or provide unauthorized access to your account or to paid content
  • Copy, distribute, scrape, or create derivative works from our content except as expressly permitted
  • Reverse engineer, interfere with, or attempt to gain unauthorized access to the Service or its systems
  • Probe, scan, penetration test, load test, or vulnerability test the Service without our prior written authorization
  • Upload or transmit malware, or use the Service to violate any law or the rights of others
  • Harass, abuse, or harm other users, coaches, or staff

We may limit, suspend, or terminate accounts that appear to be shared, resold, abused, or accessed in violation of these Terms.

We welcome responsible security research. If you believe you have found a security vulnerability, please report it to us at [email protected] and give us a reasonable opportunity to address it before public disclosure.

7. Academic and Professional Integrity

The Service is a learning tool. You may not use the Service to cheat, to violate academic or workplace policies, to misrepresent your skills or experience, or to submit work generated through the Service as your own where doing so is prohibited by applicable rules, an institution, or an employer. You are responsible for complying with the rules that apply to you.

8. Lumivate IDE Extensions

The Lumivate IDE extensions for Visual Studio and Visual Studio Code are licensed, not sold. Subject to these Terms and your active subscription where applicable, we grant you a limited, personal, non-transferable, non-exclusive license to install and use the extensions for your own learning or for authorized organizational use. You may not redistribute, sublicense, sell, modify, reverse engineer, or use the extensions to build or assist a competing service.

To provide their functionality, the extensions interact with your local development environment and editor, and communicate with Lumivate's servers. As part of tutoring, evaluation, and debugging features, the extensions may transmit code and related content from your editor to Lumivate and to our AI providers, as described in our Privacy Policy. Your use of the extensions is also subject to the applicable marketplace and editor terms.

9. Your Content and Submissions

The Service lets you submit content such as code, answers to exercises, and questions to the AI tutor ("User Content"). You retain ownership of your User Content. You grant Lumivate a worldwide, non-exclusive, royalty-free license to host, store, process, and use your User Content as needed to operate, provide, secure, and improve the Service, including transmitting it to our service providers (for example, our AI tutoring providers) for that purpose. You are responsible for your User Content and represent that you have the rights necessary to submit it.

We do not use your private User Content to train third-party AI models, except as described in our Privacy Policy or as otherwise authorized by you.

10. Feedback

If you provide feedback, ideas, or suggestions about the Service, you grant Lumivate the right to use them without restriction, attribution, or compensation to you.

11. Intellectual Property

The Service and all related content, software, and materials (excluding your User Content) are owned by Lumivate or its licensors and are protected by intellectual property laws. Subject to these Terms and your active subscription, we grant you a limited, personal, non-transferable, non-exclusive license to access and use the Service and its content for your own learning. No other rights are granted.

12. Third-Party Services

The Service relies on third-party providers for authentication, payment processing, AI tutoring, scheduling, video conferencing, email, and logging/monitoring. Your use of those features may also be subject to the third parties' own terms. We are not responsible for third-party services, and our Privacy Policy describes how information is shared with them.

13. AI Tutoring and Generated Code

The AI virtual tutor generates responses automatically and may be inaccurate, incomplete, or out of date. AI responses are provided for educational purposes only and are not professional advice.

AI-generated explanations, code, queries, and debugging suggestions may contain errors, security vulnerabilities, licensing issues, or outdated practices. You are solely responsible for testing, reviewing, and validating any code or guidance before using it in a project, production system, assignment, or workplace setting.

14. Group Coaching Sessions

Live group coaching sessions are scheduled and hosted through third-party providers. Other participants may see and hear you during a session. You agree to behave respectfully toward coaches and other participants. We may remove you from a live session or suspend your access, without refund, if you harass others, disrupt sessions, share confidential information, record a session without permission, or otherwise violate these Terms.

You may not record, screenshot, distribute, or publicly share group coaching sessions or other participants' information without our prior written consent.

We do not record group coaching sessions.

15. Copyright Complaints

We respect intellectual property rights. If you believe content available through the Service infringes your copyright, please contact us at [email protected] with the information required by the Digital Millennium Copyright Act (DMCA), including identification of the copyrighted work, identification of the allegedly infringing material and its location, your contact information, and the statements required by the DMCA. We may remove infringing material and terminate repeat infringers.

16. Export Controls and Sanctions

You may not use the Service if you are located in, organized under the laws of, or ordinarily resident in any country or region subject to comprehensive U.S. sanctions, or if you are identified on any U.S. government restricted-party list. You agree not to use or export the Service in violation of applicable U.S. export control or sanctions laws.

17. Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any particular learning outcome will be achieved.

We do not guarantee any specific uptime, response time, support availability, or the continued availability of any particular course, feature, coach, AI model, or integration.

18. Limitation of Liability

To the maximum extent permitted by law, Lumivate and its owners, employees, and providers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising from or related to your use of the Service. To the maximum extent permitted by law, our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

19. Indemnification

You agree to indemnify and hold harmless Lumivate and its owners, employees, and providers from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your use of the Service, your User Content, or your violation of these Terms or applicable law.

20. Termination and Account Closure

You may stop using the Service and close your account at any time. We may suspend or terminate your access if you violate these Terms or if we discontinue the Service. Provisions that by their nature should survive termination (including ownership, disclaimers, limitation of liability, and indemnification) will survive.

After your account is closed, we may delete or retain information as described in our Privacy Policy and as required for legal, tax, fraud-prevention, backup, security, or other legitimate business purposes. Closing your account does not necessarily result in the immediate deletion of all information.

21. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on this page with a revised effective date and, where appropriate, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

22. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Indiana, excluding its conflict-of-laws rules. The exclusive venue for any dispute arising out of or relating to these Terms or the Service will be the state and federal courts located in Boone County, Indiana, and you consent to the personal jurisdiction of those courts, unless applicable law requires otherwise.

23. Contact Us

If you have any questions about these Terms, please contact us at [email protected] or through our Contact Us page.